A rather nasty failure commonly known as the Blue Screen of Death which we normally take as the computer is broken. Well yes and no so, what exactly is it?
Blue screen is an error that triggers when Windows encounters a system fault and thus saves and initiates an emergency shutdown to help save the computer as best as possible. It is important to remember that this fires after a piece of hardware fails or encounters an error. This is not an error fired generally by software as they have built in (and not always useful) options to inform Microsoft of the issue.
So what should we do when we get greeted with a blue screen error? Well, first of all....don't panic let the computer work through the error. Not all occasions of blue screen are fatal however, turning the system off by the mains will certainly kill the system off completely.
Although not all errors are fatal, they should be taken as a serious warning and that should be the point (if not already) backups should be made of your important files and folders in case the error repeats.
But, what if the computer fails to start again after blue screen? This is normally when a component has irreparably failed and replacement will be necessary. The awkward bit here is, we don't know exactly what has failed and so, many (myself included) have been known to assume that all data is irretrievable. Well not quite, only if the error was as a result of the hard drive failing will the data be irretrievable.
We can offer a free diagnostic to determine if any data can be recovered if this error has ever occurred with fatal results and, if recoverable, we can recover as well (see www.worleyitservices.com/Repairs/HDDRecover.aspx) for more info.
So for the best results, don't panic! Keep calm and restart and remember, help is at hand if it doesn't come back on.
Until next time
Ash
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